Scottish Coo'ventures
Terms and Conditions
Returns Policy
Unless listed as created by Scottish Coo'ventures then any defective or damaged products will be referred back to supplier. Scottish Coo'ventures does not issue refunds or replacements for any product supplied by a third party.
Delivery Information
Most products are supplied by a third party, once the order is placed the item is automatically requested from supplier and shipped directly to customer. Scottish Coo'ventures does not handle the product. Delivery times are confirmed with supplier upon ordering.
Coo-Made
Products Labelled as "Coo-Made" are designed and produced by the team at Coo'venutres. Laser bespoke products are created upon purchase and carry a variety of unique traits when made. While all care is made to keep consistency, flaws in the slate and burn can occur. We consider this to be a mark of the pieces individuality and will only give refunds/replacements for breakages proven on delivery or flaws beyond superficial imperfections.
Membership
Membership is a one time purchase and live until request cancellation or should Scottish Coo'ventures be terminated. No refunds are given for membership unless accidental purchase. This will only be considered if no activities have been started and/or purchase was made within 24hrs. Members will be emailed a discount code for the Coo Shop, should they not receive this then please use the contact form below to request code be sent direct. Proof of membership will be checked.
Privacy Policy
Last updated: 01/08/2025
At Scottish Coo'venutres we’re committed to protecting your privacy and keeping your personal information safe. This policy explains what data we collect, how we use it, and your rights.
Who We Are
We run a child-friendly website based in the UK, designed to be fun, educational, and safe. We encourage children to use nicknames and never upload photos of themselves.
What Information We Collect
We only collect the information necessary to process payments and improve your experience. This may include:
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Name (nickname preferred for children)
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Email address
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Payment details (securely handled by our payment provider)
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Quiz or activity responses (non-identifiable)
We do not collect or store personal photos, real names of children, or any sensitive personal data.
We do encourage children's artwork that will be vetted before appearing on the website.
Payments
All payments are processed securely through Wix payments.
We do not store your full payment details — only what’s needed to confirm your transaction.
How We Use Your Data
We use your information to:
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Process purchases
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Respond to queries
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Improve our website and content
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Ensure safety and compliance with child protection standards
We do not sell or share your data with third parties for marketing.
Children’s Privacy
We follow the UK’s Children’s Code to ensure our site is safe and age-appropriate. We:
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Encourage nicknames instead of real names
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Prohibit personal photo uploads
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Avoid tracking or profiling
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Keep content suitable for children
If you're under 13, please ask a parent or guardian to help with purchases.
Keeping Your Data Safe
We use secure systems and encryption to protect your data. Only authorized staff can access it, and only when necessary.
Sharing Your Data
We may share data with trusted service providers (like payment processors) to run the site — but only what’s needed, and never for advertising.
Your Rights
Under UK law, you have the right to:
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Access your data
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Correct inaccurate data
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Request deletion
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Object to certain uses
To exercise these rights, contact us at: scottishcooventures@gmail.com
Accessibility Statement
Last updated: 01/08/2025
We want everyone — including children and people with disabilities — to enjoy and use scottishcooventures.co.uk with ease.
Our Commitment
We’re committed to making our website accessible to as many people as possible. That means designing content that works for:
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People with visual, hearing, motor, or cognitive impairments
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Users of screen readers, voice commands, and keyboard navigation
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Children who benefit from clear, simple layouts and language
What We’ve Done
To make our site more accessible, we:
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Use clear fonts and high-contrast colours
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Provide alt text for images
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Avoid flashing or distracting animations
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Keep navigation simple and consistent
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Use plain language wherever possible
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Encourage child-safe interactions (like nicknames and no personal photo uploads)
What We’re Working On
We’re always looking to improve. Some parts of our site may not yet meet full accessibility standards, but we’re working to fix that. If you find something that’s hard to use, please let us know.